Privacy Policy

Last updated on January 30, 2024

Overview

This Privacy Policy explains how RebalanceNow.io (“RebalanceNow”) collects, uses, and discloses information about you through its website and other online products and services (collectively, the “Services”) or when you otherwise interact with us.

We may update this Privacy Policy periodically. If we make any changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy whenever you access the Services or otherwise engage with us to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us

When you register for the Services, we explicitly ask for your consent to process certain information such as your name and email address and ask you to create a password. We also collect information when you engage in interactive features of the Services (such as API keys, digital asset allocations on cryptocurrency exchanges, configuration settings, and user referrals), fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us, or any other information you choose to provide to us.

Information We Collect from Other Sources

We may obtain information from other sources and combine it with the information we collect through our Services. For example, we may collect information about you and your cryptocurrency portfolios from third parties, including but not limited to cryptocurrency exchange platforms, mailing list providers, and publicly-available sources.

Information About Your Use of the Services

Usage Information We collect information about your use of the Services, such as cryptocurrency exchange balance information, deposits, withdrawals, trades, and payment notifications.

Automatically Collected Information When you access or use our Services, we automatically collect information about you, including:

• Log Information: We gather log information about your use of the Services, such as the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device Information: We collect information about the computer or mobile devices you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Information Collected by Cookies and Other Tracking Technologies: Like most online services, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage, and evaluate campaign effectiveness. For more information about cookies and how to disable them, please see “Your Choices” below.

Use of Information

We use the information we collect to provide, maintain, and enhance our services, such as managing your account and delivering the services you request, and customizing your experience with us. We process your data based on legal grounds, including your consent, contract necessity, compliance with legal obligations, and our legitimate interests. We may also use the information we collect to:

• Send you technical notices, updates, security alerts, and support and administrative messages, and to respond to your comments, questions, and customer service requests;
• Communicate with you about products, services, offers, and events offered by RebalanceNow and others, and provide news and information we believe will be of interest to you;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of RebalanceNow and others;
• Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
• Comply with our legal obligations;
• Enforce, or otherwise use in connection with, any terms governing the use of our Services; and
• Carry out any other purpose described to you at the time the information was collected.
• We do not use your personal data for automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you, without human intervention.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who require access to such information to perform work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of RebalanceNow or others;
• With other users of our Services with your consent;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• Between and among RebalanceNow and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
• With your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Advertising and Analytics Services Provided by Others

We may permit others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may employ cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by RebalanceNow and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content tailored to your interests on our Services and other websites, and gain a better understanding of your online activity. For more information about interest-based ads or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Data Retention

We store the information we collect about you for as long as necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Transfer of Information to the U.S. and Other Countries

RebalanceNow ensures appropriate safeguards when transferring your data outside the EU, in compliance with GDPR requirements.

Your Choices

Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at [email protected]. If you wish to remove your API keys from our Services, you may do so by logging in to your account and removing them. We may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from RebalanceNow by following the instructions in those emails or by emailing us at [email protected]. If you opt out, we may still send you non-promotional emails, such as those related to your account or our ongoing business relations.

Do Not Track Notice

Do Not Track (“DNT”) is a preference available in many web browsers that allows you to inform websites you visit that you do not want them to collect information about you. RebalanceNow does not respond to DNT signals. For further details regarding DNT, visit donottrack.us.

Rights of Data Subjects

Under the GDPR, you have the right to access, correct, delete, and restrict processing of your personal data. You also have the right to data portability and the right to object to processing.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. You can contact our DPO at [email protected].

Data Breach Notification

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours, unless the breach is unlikely to result in a risk to your rights and freedoms. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.

Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18.